DTM exists to satisfy the needs of its beneficiaries and stakeholders. To deliver on its value proposition. It endeavours to ensure that its systems, processes, tools, technological infrastructure and others are in constant review and development. For this, the organisation undertakes periodic Organisational Capacity Assessment and implements Institutional Improvement Plans as designed.
In addition, DTM plays a direct role in supporting CSOs, by strengthening their roles in the development process through the use of media. It also supports journalists and audio-visual media practitioners by building their capacity to deliver quality research-based media content.